Nambé values your business and respects your privacy. We utilize the industry’s highest standard of data encryption and positive identification technologies to ensure your online shopping experience is safe and secure.

Security measures are triggered automatically with your order. Your order will be submitted only if your computer and our server are communicating in a secure mode. Our security measures are designed to prevent unauthorized use of your credit card. Additionally, consumer laws protect you against unauthorized use of your card.

Ordering in "Secure Mode" uses SSL technology, which we believe to be the gold standard in Internet encryption technology, to encrypt personal data sent from your computer to ours when you place your order.

SSL stands for Secure Sockets Layer, and you can make sure it's in use before placing your order one of two ways:

  • Look for an image of a closed lock or an unbroken key in the lower right-hand corner of your browser window
  • Look in the URL; the "http" in the URL will have changed to "https" (the s stands for secure)

If for any reason you cannot access via a secure server, or if you are not comfortable placing orders online, we would be happy to take your order over the telephone. Simply contact our Customer Service team for assistance.

Credit Card Safety

In addition to your credit card number and expiration date, requires that you enter the three- or four-digit security code (CVV) located on the back of your credit card. Because that code can only be found on the back of the actual credit card, this helps to prevent credit card fraud.

Under the Fair Credit Billing Act, your liability for unauthorized or fraudulent use of a credit card may be no more than $50. (This may vary for a debit card.) Please check with your credit card provider for full details of your protection. If unauthorized use of your credit or debit card does occur, you must notify your card provider in keeping with the agreement you have with the company. For more information on our payment security processing via Verisign, please click here.