If you are unable to restore your Nambé alloy piece with the Nambé Polish kit, don't despair. We offer a repolish service through which our skilled craftsmen will return your item to like-new condition.
The cost of repolishing is 30 percent of an item's current retail value or a minimum charge of $35 whichever is greater, plus a nominal shipping and handling fee. Repolishing typically can be completed within two to four weeks from the date the item is received.
Contact Customer Service at firstname.lastname@example.org any time or at 1-800-443-0339 between 8 a.m. and 5 p.m. MST Monday through Friday to make arrangements. You will be provided with a Return Materials Authorization (RMA) number to include with your item.
Please note: The repolishing process will completely remove any engraving. Re-engraving can also be arranged through Customer Service using the contact information noted above.