Thanks for your interest in career opportunities with Portmeirion Group. At this time, the below positions are available.
Company: Portmeirion Group USA
Position Title: Customer Account Manager
Location: Waterbury, CT
Schedule: Full Time
About the Company: A major force in the homewares industry. Portmeirion Group USA encompasses the world-renowned brands of Portmeirion, Spode, Royal Worcester, Pimpernel, Wax Lyrical and Nambe. We are a market leader with a worldwide reputation for high quality and innovatively designed tableware, cookware, giftware, and tabletop accessories. For further information about the Portmeirion Group, please visit our website: www.portmeiriongroup.com
Job Description: The Customer Account Manager must be well organized and detail oriented with an ability to multitask. The position requires strong communication and follow-up skills, the ability to navigate online portals, a strong knowledge of Microsoft Office, and analytical capabilities.
Responsibilities include analyzing, communicating, collaborating and executing the implementation of customer compliance requirements for all new and existing customers. The role will work cross-departmentally to ensure compliance and customer satisfaction. Additional responsibilities include account management, order entry, credits, claims, chargebacks and processing RTV’s.
- 2+ years’ experience in customer service or related field
- Associates Degree in Business Administration or a related field preferred
- Proficiency with Microsoft Office Suite