Terms of Use

Copyright and Trademarks

All content included on nambe.com, including images, designs, logos, copy, and graphics, are the sole property of Nambé. Use or reproduction of the content is strictly prohibited. Nambé is a registered trademark.

Product Photography

We have made every effort to display accurate images of our products on nambe.com. However, the colors and renderings of personalization options you see on your monitor may vary from the actual product, depending on your monitor's capabilities and settings. Because of this, we cannot guarantee that your monitor's display of color and renderings of personalization options will be an exact match to the actual product.

Technical Issues

For the best experience at nambe.com, we recommend using Internet Explorer 6 or Firefox 2 or greater as your browser.

Nambé cannot guarantee an uninterrupted or error free environment. Nambé shall not be liable for damages of any kind related to your use of or inability to access this site.

Restricting Orders

We reserve the right limit quantities and to refuse any order you place with us. In the event that we make a change to your order, we will attempt to notify you by contacting the e-mail address used at the time the order was placed. We reserve the right to limit or prohibit sales to dealers, resellers, or distributors.

Reviews/Comments/Feedback

All comments, reviews, feedback, suggestions, ideas, and other feedback submitted to Nambé on or through nambe.com, review partners and affiliates or submitted in connection with your use of nambe.com are the property of Nambé. Nambé will not be limited in any way in the use of these communications. Nambé will be under no obligation to provide compensation for suggestions or other comments or to respond to any such submissions.

Correcting Errors

On occasion, nambe.com may contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. When we become aware of these issues, we will make corrections without notice. We may also change or update information at any time without notice. We apologize for any inconvenience resulting from inaccurate information on nambe.com. If you are not completely satisfied with your Nambé purchase, you may return it. See our Hassle-Free Returns Policy for more details.

Promotional Details & Disclaimers

Sales and promotions are a limited time offer and on a “while supplies lasts” basis. Offer good while supplies last. Offer is non-transferrable and may not be resold. We reserve the right to modify or cancel the offer at any time. Offer limited to one per customer and account. Offer may not be combined with other offers. Shipping charges and taxes may apply to the full value of discounted and free promotional items. If the offer has a minimum purchase requirement, taxes, and shipping and handling, do not apply when determining the minimum purchase amount. If any of the products or content related to an offer are returned, your refund will equal the amount you paid for the product, subject to applicable refund policies. Offer discount will be allocated proportionally among all promotional items in your order. This promotion or offer is valid within the date. Sale exclusions apply. Excluded collections: Grande Collections, Discounted items, Flash Sale items, Sale items, and Clearance. Nambé does not price match and does not do price adjustments on previously placed orders. If gift is provided with purchase and you wish to return an order or item which qualified for a gift with purchase, the transaction can only be fully refunded if the gift with purchase item is also returned (otherwise the value of the free gift will be subtracted from the refund). Any free gift cannot be substituted for any other item, cash or credit. We reserve the right to cancel any order due to unauthorized, altered, or ineligible use of a discount. Select items in Sale category are marked down and subject to change. Buy X, Get Y Promotions will be given on a higher price prevails structure.

Sign up for email or SMS marketing to be the first to know about exclusive promotions, offers and new releases.

Mobile Terms & Conditions

Nambé offers its customers mobile marketing alerts regarding specials, product updates and cart reminders by SMS message (the "Service") on 50463. By participating in the Service, you are agreeing to these Terms and to the Privacy Policy.

• Signing Up and Opting-In to the Service

   

  Enrollment in the Service requires you to provide your mobile phone number and to agree to these terms and conditions. You may not enroll if you are under 18 years old. Before the Service will start, you will need to agree to these Terms. Nambé reserves the right to stop offering the Service at any time with or without notice.
  
  By opting into the Service, you:
  
  A. Authorize Nambé to use auto dialer or non-auto dialed technology to send recurring text messages to the mobile phone number associated with your opt-in (i.e., the number listed on the opt-in form or, if none, the number from which you send the opt-in, or, if none, the number on file for the account associated with your opt-in).
  B. Acknowledge that you do not have to agree to receive messages as a condition of purchase.
  C. Confirm that you are the subscriber to the relevant phone number or that you are the customary user of that number on a family or business plan and that you are authorized to opt in. Consent to the use of an electronic record to document your opt-in. To request a free paper or email copy of the opt-in or to update our records with your contact information, please contact us at Nambé 810 Calle Mejia Suite 103 Santa Fe, NM 87501
  
  To view and retain an electronic copy of these Terms or the rest of your opt-in, you will need (i) a device (such as a computer or mobile phone) with Internet access, and (ii) and either a printer or storage space on such device. For an email copy, you'll also need an email account you can access from the device, along with a browser or other software that can display the emails.

• Content You May Receive

   

  Once you affirm your choice to opt-in to the Service on 50463, your message frequency may vary. You may receive alerts once:
  
  A. Specials
  B. Product updates
  C. Cart reminders

• Charges and Carriers

   

  Message and data rates may apply. Please consult your service agreement with your wireless carrier or contact your wireless carrier to determine your phone's pricing plan and the charges for sending and receiving text messages. You acknowledge that you are responsible for any message, data or other charges incurred (usage, subscription, etc.) as a result of using the Service.
  
  Supported carriers are AT & T, T-Mobile, Verizon Wireless, Sprint, Boost, Virgin Mobile, U.S. Cellular, Cricket, Alltel, Cincinnati Bell, Cellcom, C-Spire, nTelos, MetroPCS, and other smaller regional carriers. The Service may not be available on all wireless carriers. Nambé may add or remove any wireless carrier from the Service at any time without notice. Nambé mobile carriers are not responsible for any undue delays, failure of delivery, or errors in messages.

• To Stop The Service

   

  To stop receiving text messages from Nambé, text the word STOP to 50463 any time or reply STOP to any of the text messages you have received from Nambé. After texting STOP to 50463, you will receive one additional message confirming that your request has been processed.

• Questions

   

  You can text HELP for help at any time to 50463. You can also call us at 1-800-443-0339 or email us at customerservice@nambe.com.

• Changes To Terms

   

  These Mobile Terms and Conditions are subject to change at any time without notice.