Shipping & Handling
HOLIDAY SHIPPING DEADLINES
Please allow 10-14 days processing for all orders placed, beginning December 18, 2020.
We have adapted our fulfillment processes to create a safe work environment for our employees and our community amid Covid-19. Every effort is being made to ship orders as quickly as possible and we appreciate your patience and understanding as we work diligently to fulfill your order.
Please be advised that due to the rise in ecommerce activity, UPS and Fed Ex have expressed that delivery dates are not guaranteed. We understand the importance of each and every order and will make all efforts to ship orders as quickly as possible!
Due to these circumstances, we regret to inform that there may be orders that will not be received in time for Christmas.
Items that are available in our warehouses are boxed and ready to ship within 48 hours of our receiving your order. If an item is on backorder, we will ship as soon as it is available.
If you placed a personalized order, it may take up to five business days for us to create a proof of your request and submit it back to you for approval. Once we receive your approval we will begin the personalization process. It typically takes 7 business days for us to personalize and ship your order, depending on the amount of personalization requested and the number of items to be personalized.
All nambe.com orders are shipped via UPS, which offers standard delivery service Monday through Friday. If you would like to schedule a Saturday delivery, please contact our Customer Service department prior to placing your order.
For destinations in the United States and Puerto Rico, Nambé offers three shipping options:
- Standard Ground (5-7 Day)
- 2-Day - Orders must be placed by 2:00pm MST
- 1-Day - Orders must be placed by 2:00pm MST
- 2-Day and 1-Day Orders placed on Friday or Weekends will not ship until Monday
Please Note: Weekend orders and those placed after 2:00pm MST on Friday will not ship until Monday.
For international shipping inquiries, please contact Customer Service
U.S. SHIPPING FEES
Nambé offers free U.S. ground shipping on all orders over $100 through nambe.com.
The following shipping rates apply for orders placed online to a destination in the United States and Puerto Rico: