Security Policy

This website stores small pieces of information to ensure the site works the best way for your requirements.
This information is stored on your machine in small files called 'Cookies'. Most sites will use these Cookies and used responsibly on sites you trust are completely safe. They store no personal information and are removed when no longer required. You can stop sites putting Cookies on your machine by using your Browser's privacy settings.

A new European directive means that we need to tell you what Cookies we use and give the option not to proceed if you do not wish to use Cookies.

If you continue to use the site we will take this as explicit permission to use the Cookies outlined below.

What Are Cookies?

Cookies are tiny text files stored on your computer when you visit certain web pages. At Portmeirion we use cookies to keep track of what you have in your basket, and to remember you when you return to our site.

To order products on Portmeirion, you need to have cookies enabled - see the section on Managing cookies. If you don't wish to enable cookies, you'll still be able to browse the site and use it for research purposes. Most web browsers have cookies enabled, but see Managing cookies for help to turn them on should you need to.

Please note that cookies can't harm your computer. We don't store personally identifiable information such as credit card details in cookies we create, but we do use encrypted information gathered from them to help improve your experience of the site. For example, they help us to identify and resolve errors, or to determine relevant related products to show you when you're browsing.

We're giving you this information as part of our initiative to comply with recent legislation, and to make sure we're honest and clear about your privacy when using our website. We know you'd expect nothing less from us, and please be assured that we're working on a number of other privacy and cookie-related improvements to the website.

Our Cookies

This site uses cookies. Some are essential to the functionality of the site - for example we use a cookie to store your shopping basket. Some are used to enhance your experience. We store no personal information without your prior and explicit permission.

To make full use of the online shopping and personalized features on Portmeirion, your computer, tablet or mobile phone will need to accept cookies, as we can only provide you with certain personalized features of this website by using them.

Our cookies don't store sensitive information such as your name, address or payment details: they simply hold the 'key' that, once you're signed in, is associated with this information. However, if you'd prefer to restrict, block or delete cookies from Portmeirion, or any other website, you can use your browser to do this. Each browser is different, so check the 'Help' menu of your particular browser (or your mobile phone's handset manual) to learn how to change your cookie preferences.

Here's a list of the main cookies we use, and what we use them for. You'll find information about 3rd party cookies on the next tab.

Google Analytics

We also use Google Analytics to monitoring the usage of our website and tailer sections to better suit our customer needs. The following three cookies are created to anonymously track this usage:

'share' tools and 3rd Party Content

If you take the opportunity to 'share' Portmeirion content with friends through social networks – such as Facebook and Twitter - you may be sent cookies from these websites. We don't control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.  If you go on to a web page that contains embedded content, for example from YouTube, you may be sent cookies from these websites. We don't control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.

Further information about cookies If you'd like to learn more about cookies in general and how to manage them, visit aboutcookies.org (opens in a new window - please note that we can't be responsible for the content of external websites).

Managing Cookies

If cookies aren't enabled on your computer, it will mean that your shopping experience on our website will be limited to browsing and researching; you won't be able to add products to your basket and buy them.

If you're not sure of the type and version of web browser you use to access the Internet:

For PCs: click on 'Help' at the top of your browser window and select the 'About' option
For Macs: with the browser window open, click on the Apple menu and select the 'About' option

How to check cookies are enabled for PCs

Google Chrome

1. Click on 'Tools' at the top of your browser window and select Options
2. Click the 'Under the Hood' tab, locate the 'Privacy' section, and select the 'Content settings' button
3. Now select 'Allow local data to be set'

Microsoft Internet Explorer 6.0, 7.0, 8.0

1. Click on 'Tools' at the top of your browser window and select 'Internet options' , then click on the 'Privacy' tab
2. Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser
3. Settings above Medium will disable cookies

Mozilla Firefox

1. Click on 'Tools' at the top of your browser window and select Options
2. Then select the Privacy icon
3. Click on Cookies, then select 'allow sites to set cookies'

Safari

1. Click on the Cog icon at the top of your browser window and select the 'Preferences' option
2. Click on 'Security', check the option that says 'Block third-party and advertising cookies'
3. Click 'Save'

How to check cookies are enabled for Macs

Microsoft Internet Explorer 5.0 on OSX

1. Click on 'Explorer' at the top of your browser window and select 'Preferences' options
2. Scroll down until you see 'Cookies' under Receiving Files
3. Select the 'Never Ask' option

Safari on OSX

1. Click on 'Safari' at the top of your browser window and select the 'Preferences' option
2. Click on 'Security' then 'Accept cookies'
3. Select the 'Only from site you navigate to'

Mozilla and Netscape on OSX

1. Click on 'Mozilla' or 'Netscape' at the top of your browser window and select the 'Preferences' option
2. Scroll down until you see cookies under 'Privacy & Security'
3. Select 'Enable cookies for the originating web site only'

Opera

1. Click on 'Menu' at the top of your browser window and select 'Settings'
2. Then select 'Preferences', select the 'Advanced' tab
3. Then select 'Accept cookies' option

All other browsers

Please consult your documentation or online help files.

What's Next?

If cookies aren't enabled on your computer, it will mean that your shopping experience on our website will be limited to browsing and researching; you won't be able to add products to your basket and buy them.

If you continue to use the site we will take this as explicit permission to use the Cookies outlined below.

If you would like to discuss any of the issues raised then click here for contact details.